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Return Policy

Refund Policy

 

Because our items are made to order at the time the order is placed certain conditions apply.

1️⃣   If you have issues or problems with your item, you must contact us via email within 72 hours of the item being delivered to your address.

2️⃣  Returns are accepted only in the item arrives damaged (printed aesthetic or damaged item)

3️⃣  For apparel items, size or returns are not accepted. This is because all of our items are custom made to order. WE do not have inventory on hand and produce your item only when you place the order so therefor there is no item to be exchanged.

4️⃣  After contacting us, we will walk you through the steps to ship the item back to us

 

If you have any question, please email us at info@mapsandmemories.com